Universal Background Screening - Arizona

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Verification Specialist

at Universal Background Screening - Arizona

Pay: $12 to $13/hour
We offer a comprehensive benefits policy that includes: Medical, Dental, Vision, after 60 days of employment; 401(k) plan; and paid holiday, sick and vacation days.
Posted: 6/14/2018
Job Status: Full Time
Keywords:

Job Description

Universal Background Screening is a nationwide leader in employment screening, comprehensive background checks and drug testing. Our goal is to offer the highest quality background screening solutions, combined with personalized customer service that amazes our clients Universal Background Screening has experienced tremendous growth in the past year and we are currently looking for motivated individuals to join our team of Verification Specialists.

The ideal candidate will have at least one year experience in a high volume Call Center and need the following skills:

Responsibilities:

  • Manage inbound/outbound calls for Employment, Education, Reference and Licensing Verification's.
  • Maintain effective record keeping for all calls handled. Ensure all verification's sent out are followed up on in a timely manner.
  • Quality assurance and data review of information obtained for verification's.
  • Communicate effectively and efficiently to all parties involved in obtaining verification information.
  • Guarantee daily, weekly and monthly goals are met.

Skill / Requirements

The ideal candidate will have at least one year experience in a high volume Call Center and need the following skills:

  • Understanding of general computer skills, including Microsoft Outlook, Excel and Word
  • Excellent verbal and written communication skills
  • Detail and Goal Oriented
  • Works well independently
  • Ability to multi-task and manage daily assignments
  • Team motivated and able to work well with others
  • Experience with researching business information on the web
  • High School Diploma/Equivalent Prior Verification Experience is a plus and the following skills would be useful for candidates applying:
  • Experience with working with sensitive data
  • Prior customer service experience
  • Reverse address/telephone tracking