Robert Half

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Customer Service Representative

at Robert Half

Pay: $13 to $15/hour
$13.00 to $15.00 per hour
Posted: 5/18/2018
Job Status: Contract/Temporary
Job Reference #: 00210-9501203623
Keywords: call center

Job Description

Description
OfficeTeam has partnered with multiple clients that come from various industries including financial services, technology, media services, retail, and manufacturing, We have various opportunities for a motivated, Customer Service Representative to branch out and learn a new and exciting industry. While serving our wide range of clients, a Customer Service Representative may be handling calls in regards to products, services, troubleshooting, and setting appointments for customers.

Job Responsibilities Include:
•Receiving and placing inbound/outbound telephone calls.
•Respond to telephone or written correspondence inquiries from customers and/or callers in a timely manner.
•Process written customer correspondence and provide the appropriate level of timely follow up.
•Must follow guidelines and goals established by the client/ management.
•Perform all other job related duties as requested.

Skills
•Clear communication is essential in customer service – you need to know what the customer wants and be able to articulate what you can do for the customer.
•A positive attitude goes a long way in customer service. Make sure you know all of the benefits of the products or services your company provides and convey them to your customers.
•In customer service, you deal with many customers who have a problem that needs to be solved. It is important for you to be a creative problem solver. Always make sure you understand the problem clearly, and offer them possible solutions.

Send resumes to [email protected]
Requirements
* Approximately 6 months of related experience is preferred.
* Previous experience in a call center environment is preferred but not required.
* Ability to stay motivated.
* Ability to work independently.
* Bi-lingual

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!