Desert Diamond Casino & Hotel

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Cage Cashier (PHX)

at Desert Diamond Casino & Hotel

Posted: 7/13/2018
Job Status: Full Time
Job Reference #: 6717
Keywords: service

Job Description

Phx area
Full Time
Pay Rate
Starting at $12.74
Cage Operations/Drop Count
Employment Status

Position Summary:

Under direct supervision of the Desert Diamond Casino- Phoenix Cage Supervisor, operates and performs cash and currency transactions for Casino guests at a service window.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:

  • Provides excellent guest service to internal and external guests, maintains excellent team member relations.
  • Safeguards casino assets.
  • Counts and verifies all cash/coin/chip transactions in the cage.
  • Makes change for guests and exchange coin/chip for cash.
  • Issues banks, remake banks, replenish change for all departments.
  • Performs fills for Table Games and pays out jackpots to electronic gaming devices.
  • Services ATM and Kiosk machines to include adding or decreasing currency.
  • Complies with federal cash reporting requirements.
  • Maintains accurate cage cash transmittal forms.
  • Reports currency counting equipment problems.
  • Performs all duties, responsibilities, and requirements such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts.
  • Complies with internal controls/policies and procedures as they pertain to this position.
  • Maintains confidentiality of all Casino operation data.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.

Minimum Qualifications:
Education and Experience:
High School Diploma or GED plus one year experience as a cashier or bank teller; or equivalent combination of education and experience.  Must be 18 years of age or older.  No felony, theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:

  • Knowledge and proficient in basic mathematics.
  • Ability to become familiar with all cage functions.
  • Skill in cashier’s cage operations and of applicable laws on cage operations.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
  • Skill in problem solving and sound decision-making.
  • Skill in typing and 10-key operation.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel.

Physical Demands:
While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The team member frequently is required to walk.  The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The team member must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed in the Casino cage area with exposure to second-hand smoke, currency dust particles and a high noise level.  Days, evenings, graveyards, holidays and/or weekend work may be required.  Extended hours and irregular shifts may be required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!